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CSU Bookstore Shipping Policy

When your order is placed before Noon on Monday-Friday, your order will ship or be ready for pick-up the same day on in-stock items! Orders placed after Noon on Monday-Friday will be processed the next business day.

Plan Ahead! Due to the high volume of textbook orders received during the final two weeks of January and August, please allow an additional business day before your order ships or is ready for pickup.

CSU Bookstore Shipping Options

Service Type Transit Time Price
In-Store Pickup Not Applicable FREE
Standard Shipping 2 - 8 business days $8.99
Rush Shipping 1 - 3 business days $19.99
Express Shipping Next Business Day $34.99
  • Standard Shipping uses UPS Ground, UPS SurePost, or USPS Priority Mail. This option is available for APO/FPO, PO Boxes, Alaska, and Hawaii.
  • Rush and Express Shipping are unavailable for PO Box, Alaska, Hawaii, or APO/FPO destinations.
  • The shipping options above are unavailable for International orders, including orders to Canada. Please see our International shipping options below.
  • Rush Shipping and Express Shipping delivery services may not be available on weekends and major holidays.
  • Shipping charges and applicable Retail Delivery Fees are non-refundable. 

UPS SurePost 

The CSU Bookstore may use UPS SurePost to send your order. UPS will deliver your package to the destination post office, and a USPS postal carrier will make the final delivery. All UPS SurePost packages have UPS and USPS tracking numbers.

Estimated Shipping Times

Please note: Shipping times are estimates, and are subject to changes in weather, distribution, and volume, especially during holiday periods. Service to some remote areas also may require additional delivery days. Saturday delivery is unavailable for Gold and Stalwart Express.

Decals and Gift Cards Only Shipping Rate

Only ordering decals or gift cards? Choose our Decals Only shipping rate! Your order will ship via non-trackable United States Postal Service First Class Mail in a standard envelope.

Rate is $2/decal; maximum of $8/order.

Trackable and expedited options are available for decals and gift cards. Please email [email protected] for rates and more information.

Retail Delivery Fee for Colorado Shipments

The State of Colorado requires CSU Bookstore to collect a $0.28 Retail Delivery Fee for every delivery bound for a Colorado address. The CSU Bookstore pays this fee on behalf of our customers residing in the State of Colorado.  

International Shipments

All Orders Shipping rates start at $39.99
  • International shipment rates start at $39.99. International Shipment rates vary depending on your items' destination, carrier, weight, and dimensions.
  • Handling fees on oversized items still apply to International shipments.
  • Before shipping your order, the CSU Bookstore will email you shipping quotes with shipping rates and estimated transit times. Please respond to this email so we can promptly send your shipment to you.
  • Please allow an additional 24 hours for the CSU Bookstore to process your International Order.
  • All international orders are subject to approval by the Colorado State University Export Control department. Some items can not be shipped internationally. We will notify you of any restrictions before completing your order.
  • International Shipping charges are non-refundable.
  • The customer is responsible for all duties, taxes, tariffs, fees, and other charges assessed by customs agencies. The CSU Bookstore does not declare purchases as "gifts" to avoid duties/taxes.
  • Due to university export control regulations, the CSU Bookstore cannot ship to freight forwarders. Orders shipping to freight forwarders will be held until we get destination shipment information, and may be cancelled if destination shipment information is not provided.

Special Handling Fees

Some items we carry require special handling from our carrier. These items are usually very fragile, bulky, or heavy. Items with a handling fee include:

  • Yard Signs
  • Diploma Frames
  • Canopy Tents
  • Sculptures
  • Furniture

Any additional handling fees will be disclosed on the item page. Handling charges are only charged on orders for shipment; orders for in-store pickup are not assessed a handling fee. Handling fees are non-refundable.

Misdirected Returns

The CSU Bookstore is not responsible for accepting, safekeeping, or returning any items you ship to us in error, including items not purchased from us or rental books returned to us in error. If we receive and accept a misdirected return, sender will be required to pay to ship the item back.

Back Order Shipments

Customers are not charged for additional shipments to fulfill back-ordered merchandise and textbook orders.

In-Store Pick Up at the Lory Student Center

For your convenience, you can order online and pick up your order at the CSU Bookstore! Our in-store pick up counter inside the CSU Bookstore makes it convenient to pick up your textbooks, supplies, or CSU Rams gear!

Our system requires you to pick a date to pick up your order. We will have the order ready to pick-up before 3 pm of the requested pick-up date. Your order may be ready sooner than the requested pick-up date.

Orders for In-Store Pick Up are held for 14 days from the day we notify you the order is ready to pick up. Orders left longer than 14 days are restocked, and may be charged a restocking fee.

CSU Bookstore Shipping Policy

When your order is placed before Noon on Monday-Friday, your order will ship or be ready for pick-up the same day on in-stock items! Orders placed after Noon on Monday-Friday will be processed the next business day.

Holiday Shipping Guidelines

To get your package on or before Saturday, December 23, place your order using the following shipping methods. The dates below are suggested ordering dates, and factors outside our control could delay delivery. The CSU Bookstore makes no guarantee of delivery dates.

Shipping Method Order Before
Standard Shipping - Outside Colorado December 18
Standard Shipping - Colorado December 21
Rush and Express Shipping December 21
Hawaii/Alaska December 15
APO/FPO December 9
International Orders December 4
In-Store Pickup Customers must pick up all orders before December 16, 2023.
In-store pick-up is unavailable after December 18 due to Lory Student Center building closure.
Plan Ahead! Due to the high volume of textbook orders received during the final two weeks of January and August, please allow an additional business day before your order ships or is ready for pickup.

CSU Bookstore Shipping Options

Service Type Transit Time Price
In-Store Pickup Not Applicable FREE
Standard Shipping 2 - 8 business days $8.99
Rush Shipping 1 - 3 business days $19.99
Express Shipping Next Business Day $34.99
  • Standard Shipping uses UPS Ground, UPS SurePost, or USPS Priority Mail. This option is available for APO/FPO, PO Boxes, Alaska, and Hawaii.
  • Rush and Express Shipping are unavailable for PO Box, Alaska, Hawaii, or APO/FPO destinations.
  • The shipping options above are unavailable for International orders, including orders to Canada. Please see our International shipping options below.
  • Rush Shipping and Express Shipping delivery services may not be available on weekends and major holidays.
  • Shipping charges and applicable Retail Delivery Fees are non-refundable. 

UPS SurePost 

The CSU Bookstore may use UPS SurePost to send your order. UPS will deliver your package to the destination post office, and a USPS postal carrier will make the final delivery. All UPS SurePost packages have UPS and USPS tracking numbers.

Estimated Shipping Times

Please note: Shipping times are estimates, and are subject to changes in weather, distribution, and volume, especially during holiday periods. Service to some remote areas also may require additional delivery days. Saturday delivery is unavailable for Gold and Stalwart Express.

Decals and Gift Cards Only Shipping Rate

Only ordering decals or gift cards? Choose our Decals Only shipping rate! Your order will ship via non-trackable United States Postal Service First Class Mail in a standard envelope.

Rate is $2/decal; maximum of $8/order.

Trackable and expedited options are available for decals and gift cards. Please email [email protected] for rates and more information.

Retail Delivery Fee for Colorado Shipments

The State of Colorado requires CSU Bookstore to collect a $0.28 Retail Delivery Fee for every delivery bound for a Colorado address. The CSU Bookstore pays this fee on behalf of our customers residing in the State of Colorado.  

International Shipments

All Orders Shipping rates start at $39.99
  • International shipment rates start at $39.99. International Shipment rates vary depending on your items' destination, carrier, weight, and dimensions.
  • Handling fees on oversized items still apply to International shipments.
  • Before shipping your order, the CSU Bookstore will email you shipping quotes with shipping rates and estimated transit times. Please respond to this email so we can promptly send your shipment to you.
  • Please allow an additional 24 hours for the CSU Bookstore to process your International Order.
  • All international orders are subject to approval by the Colorado State University Export Control department. Some items can not be shipped internationally. We will notify you of any restrictions before completing your order.
  • International Shipping charges are non-refundable.
  • The customer is responsible for all duties, taxes, tariffs, fees, and other charges assessed by customs agencies. The CSU Bookstore does not declare purchases as "gifts" to avoid duties/taxes.
  • Due to university export control regulations, the CSU Bookstore cannot ship to freight forwarders. Orders shipping to freight forwarders will be held until we get destination shipment information, and may be cancelled if destination shipment information is not provided.

Special Handling Fees

Some items we carry require special handling from our carrier. These items are usually very fragile, bulky, or heavy. Items with a handling fee include:

  • Yard Signs
  • Diploma Frames
  • Canopy Tents
  • Sculptures
  • Furniture

Any additional handling fees will be disclosed on the item page. Handling charges are only charged on orders for shipment; orders for in-store pickup are not assessed a handling fee. Handling fees are non-refundable.

Misdirected Returns

The CSU Bookstore is not responsible for accepting, safekeeping, or returning any items you ship to us in error, including items not purchased from us or rental books returned to us in error. If we receive and accept a misdirected return, sender will be required to pay to ship the item back.

Back Order Shipments

Customers are not charged for additional shipments to fulfill back-ordered merchandise and textbook orders.

In-Store Pick Up at the Lory Student Center

For your convenience, you can order online and pick up your order at the CSU Bookstore! Our in-store pick up counter inside the CSU Bookstore makes it convenient to pick up your textbooks, supplies, or CSU Rams gear!

Our system requires you to pick a date to pick up your order. We will have the order ready to pick-up before 3 pm of the requested pick-up date. Your order may be ready sooner than the requested pick-up date.

Orders for In-Store Pick Up are held for 14 days from the day we notify you the order is ready to pick up. Orders left longer than 14 days are restocked, and may be charged a restocking fee.

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